• We’re here to help

    Get instant answers to common questions.

Frequently Asked Questions

We’ve compiled a list of answers to common questions.

Does MagicStick Support Ubuntu or other Linux Flavour?

Yes, Ofcourse! It not only support but it gives you good performance with ubuntu. It supports all variants of Linux with the same ease. We also support Snappy Core Ubuntu.

Does MagicStick Support Gaming over Wi-Fi?

Yes, It supports gaming over Wi-Fi. If you are fedup with your device not giving you better gaming experience over Wi-Fi, MagicStick is the device meant for you. With over 1 Gbps speed of Wi-Fi, it gives you the same feel as you get with LAN wire.

Does MagicStick support IDE and other editor for programming? Can I use this for my coding work?

Yes, Ofcourse! MagicStick is as capable as your laptop and can be used for coding purpose where you can write your own code, run any IDE like eclipse, .NET etc. You can use it like any other computer. It also able to support applications like Adobe Photoshop, Coraldraw, Autocad etc.

What’s an IOT device? You have mentioned that MagicStick will work as an IOT device? What’s the use of IOT in MagicStick?

MagicStick can be controlled remotely using cellphones. You no longer have to get out of your bed to switch on your computer. Using IOT, your can switch ON/OFF your MagicStick through your mobile.

User will be able to do a lot of cool stuff remotely using cellphone. For example:

1. Switch between COMPUTER MODE and DEVICE MODE through cellphone.
2. Switch ON/OFF Wi-Fi remotely through cellphone.

3. Data transfer from your cellphone to your computer without actually connecting to USB cable.

4. Schedule your MagicStick computer to get awakened and loaded with your favourite OS at some specified time etc.

MagicStick comes with high sensitive antenna? What’s the benefit of this or how it improves the MagicStick's performance?

MagicStick is fitted with Wi-Fi antenna with higher sensitivity (10 Dbi) which helps MagicStick to capture even the weak Wi-Fi signals produced from your Wi-Fi router. So, the area with in your home where the Wi-Fi signals are weaker will not have any problem accessing internet. MagicStick will be able to catch even the weak Wi-Fi signals due to multiple walls. This is to make sure you will always have the Wi-Fi availability in your house even if the signal becomes weak because of multiple hindrance.

I already have a laptop at my place, so why do I need MagicStick at home?

MagicStick is a unique and innovative computer, you can connect it to your tv or you can bring it with you. Travel light, It’s an IOT Device.

Apart from being your best companion, MagicStick comes with many unique features with extra benefits as compared to other devices:

First Computer with Intel 14 nm Cherry Trail processor with Windows10 pre-loaded.
MagicStick comes with all types of latest faster connectors and ports on board like latest C-Type USB3.1, Micro USB, Micro SD, etc

I feel 64 GB, and 128 GB of storage these days are not enough. What’s the solution for that?

You can’t upgrade yourself the internal flash memory of MagicStick, so you need to decide the right amount for your needs when you order it. You can however expand your storage by using a micro SD card (upto 128 GB). You can also always connect external hard disk through one of the fast USB ports or wireless connection as well. Finally you can use the cloud to access your remote favorite repository.

There is no fan in MagicStick case. So, what about the heat produced due to processors and other components?

MagicStick produces very less amount of heat than a traditional pc, that is why a fan is not needed. MagicStick is powered by latest Intel 14 nm Cherry Trail processors which runs only on 2 watts of power. Moreover, the material used in MagicStick case dissipates the heat very efficiently. While designing the cover and PCB, aerodynamics had been taken into account so that cool air enters from one end and hot air gets pumped out from the other. The maximum temperature at any point of time inside the inner MagicStick can be close to 65 to 70 degree C which is totally safe for an electronic device. We are in the process of filing patents for our passive cooling technology MagicStick.

How to recover the data on h/w or s/w failures?

First of all MagicStick is less subject to failures than a normal pc. There are several reasons:

  • It has no mechanical parts so no chance of mechanical failure
  • It is very compact
  • It does not reach very high temperature
  • It runs on low wattage so less stress on the components
  • We use only high quality components from top companies.
  • We provide an hybernation battery that suspends safely the device every time you disconnect the power supply withouth shutting it down first.

Anyway in the rare case that you would experience a crash it is easier to recover the data on s/w failures. You can use the Storage mode of the device. Once you reboot while pressing the Storage button the MagicStick will work as a normal usb pen drive. You can now conenct it to any laptop, tablet, computer or cell phone, by usb cable and it will be detected as a pen drive allowing you to copy and transfer your data very easily.

You can switch between the computer mode and storage mode and vice versa also remotely using MagicStick app from your mobile device.

MagicStick is capable of running what kinds of software?

It can run any kind of application including photoshop, Coral Draw, light to medium graphics rendering work etc. You can be able to do all kinds of work a normal laptop does. It runs heavy graphics game with ease.

MagicStick is well capable of streaming 4K video. So, you will be able to watch ultra High Definition video without any sluggishness. Most of the old computers may not be capable of streaming 4k ultra HD video. MagicStick comes with 16 core GPU which makes it an excellent device for graphics related works. Thus MagicStick is one step ahead of your laptop when it comes to streaming 4K Ultra HD videos.

You can check one of our demonstrative video here https://www.youtube.com/watch?v=5uW5lIMhOKM

MagicStick is meant for what kind of user?

It’s a complete replacement for desktop PC. MagicStick is designed for everyone: Adults, Kids, Seniors, Gamers, Geeks and Developers. For complete details, you can refer below:

MagicStick is an Ideal Device for everyone.

Best replacement for Old fashioned Desktop Computer: It can do everything that old bulky desktop computers can do. It’s a very powerful desktop computer. So, it’s the best replacement for desktop computers.
Branch office: Offices that requires commodity h/w for all its day to day working.
Institutions: Like Schools, Colleges, Hospitals, Nursing homes etc.
Computer Labs: It’s the best choice for computer labs because it saves a lot of space and electricity.
Students: For project work, and other day to day work of a student like programming, experimenting with OS, Internet browsing etc.
Billing and accounting purpose for retailers and stockists: It’s more faster and efficient than a desktop computer, and is an ideal device for accounting purpose like making and printing bills.
Gaming: As it comes with 12 and 16 core GPU processor in it, so because of its better graphics quality, it’s good choice for gaming.
Home Desktop computer for day to day need: It’s the ideal device for day to day work at home like browsing, printing, watching movies, making project reports, accounting purpose like making and printing bills, doing audio conferencing from home. You can transfer one display of movies or cartoons to your TV through Wi-Fi for your kid while you will keep working with your machine. So, it’s a best multipurpose device for home use.

Does MagicStick support high definition graphics games?

Yes, Ofcourse! It has 12 to 16 Core very fast Graphics Processor in built. It’s capable of rendering heavy graphics HD games too, and better than your desktop for gaming etc.

What are the colors MagicStick is available in?

MagicStick comes in Black as default colour. During Indiegogo campaign 2 more colours were added after a survey made among all backers.: White and Blu.

What Operating system MagicStick is loaded with?

MagicStick is normally  loaded with a dual boot. You can choose two out of 3 OS: Windows 10 home edition 64 bit (3 months trial edition) and Android Lollipop, or Linux (full list is under update).  MagicStick with Windows 10 full preactivated License is available for $49 extra. We also support  Ubuntu Snappy core edition.

How easy is it to re-install new OS in MagicStick ?

MagicStick is easy to install and operate. Simplicity and accessibility are the core of our product. It’s as simple as you install your OS on your laptop or desktop as it operates like a normal computer with a real Bios. If you need to reinstall Windows you can download it from Microsoft website using the Licence key we will provide electronically. If you need to recover your data before reinstalling the Os you can use the Storrage mode of MagicStick to easily backup your data.

We’re here to help

Can’t find what you’re looking for? Our in-house, award-winning customer care team is here for you.

Open a Support Ticket

Technical Support

To get Technical support, please click here.


To get know about our latest workshop, Please click here.


To see what happening in our community, please click here.